Much is being made of a new social media/nano-blogging/awareness application (for example, Wired, Scoble, half the net). I think some of the possibilities of this application are being missed.
One if the painful truths about the social networking types of applications is that businesses really need some of these features, and only consumers are getting them. For example, for employees to be able to ask questions of the organization (does anyone know why this customer has X configuration?) and...