Who Are You? The Mutual Authentication Dilemma

I wrote an article on our sister site Financial Crime Partners regarding the challenge of banks authenticating themselves to customers.

Here is except:

So, while it is perfectly reasonable for me to expect I’ve reached the bank if I’ve phoned the number of the bank of my card – it is not reasonable for me to believe it is the bank when receiving a call – just as it perfectly reasonable for the bank to question me when I phone in. This raises the question of a concept called “mutual authentication” – how can we both know we are communicating with the party we believe we are communicating with?

Head on over to Financial Crime Partners and read the entire post.

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