Outside Look

Lions and Tigers and Emails, oh my!

One of the most challenging aspects of day to day work for most of us is keeping up with the flood of tasks and communications that come our way. There is email, phone calls, voice mail, coworkers 'popping by' and for some the added streams of instant messaging, RSS feeds and so on. Merlin Mann of 43 Folders (among others) has a video of a presentation at Google about efficiently and effectively handling email: The video is about an hour long, with the first 30 minutes or so of presentatio...

Pownce on this

Much is being made of a new social media/nano-blogging/awareness application (for example, Wired, Scoble, half the net). I think some of the possibilities of this application are being missed. One if the painful truths about the social networking types of applications is that businesses really need some of these features, and only consumers are getting them. For example, for employees to be able to ask questions of the organization (does anyone know why this customer has X configuration?) and...